VOLT Warranty Information
 

VOLT® WARRANTY INFORMATION

Our brass line of VOLT® products are built to maintain optimal performance for a lifetime of outdoor use - we guarantee it. For all other non-brass products check our detailed warranty section below.

  • All shipping charges covered (both ways) for any returns.*

  • Warranty claims are processed 7 days-a-week for faster turnaround.

  • The industry's best warranty!

*Covered Shipping Charges apply to continental U.S. only.

Landscape Lighting | Spot & Flood Lights (Brass or Copper) Residential Commercial

Fixture Body Lifetime Lifetime

Glare Guard Lifetime Lifetime

Knuckle Lifetime Lifetime

O-Rings & Seals Lifetime Lifetime

Surface Mounts Lifetime Lifetime

Socket Assembly Lifetime Lifetime

Protective Lens Lifetime Lifetime

Integrated LED Light Source & Optic (if available) Lifetime Lifetime

Landscape Lighting | Spot Lights (Aluminum) Residential Commercial

Fixture Body 5 Year 5 Year

Glare Guard 5 Year 5 Year

Knuckle 5 Year 5 Year

O-Rings & Seals 5 Year 5 Year

Surface Mounts 5 Year 5 Year

Socket Assembly 5 Year 5 Year

Protective Lens 5 Year 5 Year

Integrated LED Light Source & Optic (if available) 5 Year 5 Year

Landscape Lighting | Flood Lights (Aluminum) Residential Commercial

Fixture Body 5 Year 5 Year

Glare Guard 5 Year 5 Year

Knuckle 5 Year 5 Year

O-Rings & Seals 5 Year 5 Year

Surface Mounts 5 Year 5 Year

Socket Assembly 5 Year 5 Year

Protective Lens 5 Year 5 Year

Integrated LED Light Source & Optic (if available) 5 Years 5 Years

Landscape Lighting | Path & Area (Brass or Copper) Residential Commercial

Harp (hat holder) Lifetime Lifetime

Hat Lifetime Lifetime

Stem Lifetime Lifetime

Glass Globe (Protective Bulb/Lamp Cover) Lifetime Lifetime

Socket Assembly Lifetime Lifetime

Integrated LED Light Source (if applicable) Lifetime Lifetime

Landscape Lighting | Path & Area (Aluminum) Residential Commercial

Harp (hat holder) 5 Year 5 Year

Hat 5 Year 5 Year

Stem 5 Year 5 Year

Glass Globe (Protective Bulb/Lamp Cover) 5 Year 5 Year

Socket Assembly 5 Year 5 Year

Integrated LED Light Source (if applicable) 5 Year 5 Year

Landscape Lighting | Well Lights (In-Grade) Residential Commercial

Fixture Body Lifetime Lifetime

Lens Lifetime Lifetime

Brackets & Hardware Lifetime Lifetime

O-Rings & Seals Lifetime Lifetime

Socket Assembly Lifetime Lifetime

Integrated LED Light Source (if applicable) Lifetime Lifetime

Landscape Lighting | Hardscape/Deck Lights/Step Lights (Brass) Residential Commercial

Fixture Body Lifetime Lifetime

Lens Lifetime Lifetime

Brackets & Hardware 5 Year 5 Year

O-Rings & Seals Lifetime Lifetime

Socket Assembly Lifetime Lifetime

Integrated LED Light Source (if applicable) Lifetime Lifetime

Landscape Lighting | Hardscape/Deck Lights/Step Lights (Aluminum) Residential Commercial

Fixture Body 5 Year 5 Year

Lens 5 Year 5 Year

O-Rings & Seals 5 Year 5 Year

Socket Assembly 5 Year 5 Year

Integrated LED Light Source (if applicable) 5 Year 5 Year

Landscape Lighting | Underwater Lighting Fixtures Residential Commercial

Fixture Body Lifetime Lifetime

Lens Lifetime Lifetime

O-Rings & Seals Lifetime Lifetime

Socket Assembly Lifetime Lifetime

Mounting Brackets Lifetime Lifetime

Integrated LED Light Source (if applicable) Lifetime Lifetime

Low Voltage Transformers & Accessories Residential Commercial

Stainless Steel Housing Lifetime Lifetime

Toroidal Core Lifetime Lifetime

Other Integrated Electrical Components 5 Year 5 Year

Non-Integrated Photo Cells, Digital Timers, & Mechanical Timers 1 Year 1 Year

Solar Lighting Residential Commercial

Fixture Body 2 Year 2 Year

Solar Panel 2 Year 2 Year

Battery 2 Year 2 Year

Mounting Brackets & Hardware 2 Year 2 Year

Integrated LED Light Source 2 Year 2 Year

LED Flat Panels & Recessed Lighting Residential Commercial

Fixture Housing, Attachments & Hardware Lifetime 10 Year

Integrated LED Light Source Lifetime 10 Year

Power Supply Lifetime 10 Year

LED Strip Lighting & Under-Cabinet Lighting Residential Commercial

Integrated LED Strip and/or Integrated LED Housing Lifetime 10 Year

Connectors & Mounting Hardware Lifetime 10 Year

Dimmers & Light Control Sensors Lifetime 10 Year

Power Supply Lifetime 10 Year

LED Wall Packs Residential Commercial

Fixture Housing 10 Year 10 Year

Brackets & Hardware 10 Year 10 Year

O-Rings & Seals 10 Year 10 Year

Integrated LED Light Source (if applicable) 10 Year 10 Year

LED High Bays Residential Commercial

Fixture Housing 10 Year 10 Year

Brackets & Hardware 10 Year 10 Year

Occupancy Sensors & Lighting Control Systems 10 Year 10 Year

Integrated LED Light Source (if applicable) 10 Year 10 Year

LED High Bays Residential Commercial

Fixture Housing 10 Year 10 Year

Brackets & Hardware 10 Year 10 Year

Occupancy Sensors & Lighting Control Systems 5 Year 5 Year

Integrated LED Light Source (if applicable) 5 Year 5 Year

LED Light Bulbs (12-Volt & 12-Volt) Residential Commercial

Indoor-Use LED Bulb Lifetime 10 Year

Outdoor-Use LED Bulb Lifetime 10 Year

Non-LED Light Bulbs Residential Commercial

Indoor-Use | Non-LED Bulb No Warranty No Warranty

Outdoor-Use | Non-LED Bulb No Warranty No Warranty

Miscellaneous Products & Accessories Residential Commercial

Direct Burial Cable Lifetime 5 Year

Landscape Lighting Stakes 1 Year 1 Year

Stake Covers Lifetime Lifetime

Landscape Lighting Junction Box Lifetime Lifetime

Landscape Lighting Connectors 1 Year 1 Year

Digital Voltmeter 1 Year 1 Year

Tools 1 Year 1 Year

For a complete list of all warranty terms and conditions or for information regarding non-U.S. warranty processing please call customer service 813-978-3700 between the hours of 8am & 8pm M - F or Sat. & Sun. from 10am - 6pm EST,or go to our VOLT® Lighting Terms & Conditions.

Warranty Processing Instructions - U.S. Customers Only

Step 1

Call 813-978-3700 (M - F 8am to 8pm or Sat. & Sun. 10am to 6pm EST)

Speak with one of our live customer service representatives to troubleshoot your product and/or obtain an RMA# (Return Merchandise Authorization) to initiate warranty exchange or refund.

Step 2

Return your non-working items

If after troubleshooting your item(s), it is deemed by a VOLT® customer service representative to be "defective/non-working", you will need to:

(a) Return items to our facility:
ATTN: RMA Department
VOLT Lighting
15486 N Nebraska Ave
Lutz, FL 33549

(b) Make sure your assigned RMA# is clearly displayed on the outside of all returned packages & written on a separate blank piece of paper placed inside of each package. This is necessary to match each package to the correct warranty request.

Step 3

We quickly process your claim

Once your item(s) is received, we will inspect & test within 1 business day. If item is defective, we will process a repair, replacement, or refund within 1 business day. VOLT® will pay to ship any replacement items back to you, the customer. If items are deemed to be in good working condition then customer will be responsible for return shipping costs. Your cooperation with our team during the initial troubleshooting phase can help eliminate potential cost associated with the return of non-defective items.