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VOLT® Lighting Frequently Asked Questions

About VOLT® Lighting

What is VOLT® Lighting

VOLT® Lighting is the leading factory-direct manufacturer of professional-quality lighting products. Through its website, www.voltlighting.com, consumers can purchase exceptional quality for remarkably low prices.

What distinguishes VOLT® Lighting from other lighting manufacturers and retailers?

Quality: We have an exceptional team of in-house engineers, designers, and lighting experts who create every product to meet or exceed the needs of professionals and do-it-yourselfers. Fixtures are constructed from the most durable materials, use the highest-quality LED light sources, and feature precisely engineered optics. Most products carry a lifetime warranty. Other companies fall short of these exceptionally high standards.

Price: Because we design, manufacture, and distribute products directly to consumers, we achieve significant cost savings and pass those savings on to our customers. Our prices are up to 75% lower than other companies offering similar quality.

Support: Unlike other companies, we employ in-house lighting specialists available by phone seven days a week. They are experts in all our products, can advise on what to purchase, and can assist with orders when needed. Our ecommerce website is easy to navigate and includes videos and articles to help customers learn how to use our products.

Are VOLT® products available in stores and showrooms?

VOLT® products are only available through voltlighting.com. You will not find them in physical stores or showrooms. If you hire a professional to design and install your lighting system, the best approach is to allow the professional to select and purchase the products.

How does VOLT® work with lighting professionals

Many of VOLT's® customers are lighting designers and installers. They specify and purchase VOLT® products for residential and commercial projects. All such professionals are encouraged to apply for special contractor discounts at https://www.amplighting.com/learn/become-an-amp-pro.

 

About VOLT® Products

Where do I learn about VOLT® products?

You can learn about VOLT® products through the following resources:

  • Product Categories: Products are organized into categories such as Spotlights, Path Lights, Well Lights, and more. Each category includes descriptions and images to help refine your search.

  • Product Detail Pages: Each product page includes videos, features, benefits, descriptions, and technical specifications.

  • Learning Center: The Learning Center offers comprehensive how-to articles and videos covering projects from start to finish.

  • Customer Support: Live technical specialists are available:

    • Mon–Fri: 8am–8pm

    • Sat–Sun: 10am–6pm

    • Phone: 813-978-3700

What distinguishes VOLT® Lighting from other lighting manufacturers and retailers?

Quality: Products are engineered by in-house experts using durable materials, high-quality LEDs, and precision optics. Most carry a lifetime warranty.

Price: Direct-to-consumer manufacturing allows savings of up to 75% compared to similar-quality brands.

Support: In-house specialists are available 7 days a week to assist customers, and the website offers educational resources.

Customer Service

What is VOLT®’s shipping policy?

VOLT® is known for fast shipping. With fully stocked warehouses nationwide, nearly all orders ship the same day and are delivered within 3 days. More details are available on the Shipping Information page.

Do you accept international orders?

Yes. For specific requirements and details regarding international orders, please refer to the Shipping Information page.

What is your refund and return policy?

For complete information about returns and refunds, please visit the Returns page on the website.

What warranty coverage does VOLT® offer?

VOLT® offers industry-leading warranty coverage. For specific product warranties and procedures, please visit the Warranty page.

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Need assistance? Get in touch with VOLT® by phone, via email or through our website.

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Certified Lighting Experts

Certified Lighting Experts

Service Line: 813-978-3700

Mon - Fri 8 AM - 8 PM EST

Sat - Sun 10 AM - 6 PM EST

Local Pickup Available
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