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VOLT® WARRANTY INFORMATION

VOLT® brass fixtures, copper fixtures and LED bulbs are built to maintain optimal performance for a lifetime of outdoor use - we guarantee it. Check below for detailed warranty information about each of our products, or scroll to the bottom of the page to learn how to submit a warranty claim.

  • All shipping charges covered (both ways) for any returns.*

  • Warranty claims are processed 7 days-a-week for faster turnaround.

*Covered Shipping Charges apply to continental U.S. only.

Landscape Lighting | Spot & Flood Lights (Brass or Copper)

Product

Fixture Body
Glare Guard
Knuckle
O-Rings & Seals
Surface Mounts
Socket Assembly
Protective Lens
Integrated LED Light Source & Optic (if available)

Residential

Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime

Commercial

Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime

Landscape Lighting | Spot Lights (Aluminum)

Product

Fixture Body
Glare Guard
Knuckle
O-Rings & Seals
Surface Mounts
Socket Assembly
Protective Lens
Integrated LED Light Source & Optic (if available)

Residential

5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year

Commercial

5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year

Landscape Lighting | Flood Lights (Aluminum)

Product

Fixture Body
Glare Guard
Knuckle
O-Rings & Seals
Surface Mounts
Socket Assembly
Protective Lens
Integrated LED Light Source & Optic (if available)

Residential

5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year

Commercial

5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year

Landscape Lighting | Path & Area (Brass or Copper)

Product

Harp (hat holder)
Hat
Stem
Glass Globe (Protective Bulb/Lamp Cover)
Socket Assembly
Integrated LED Light Source (if applicable)

Residential

Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime

Commercial

Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime

Landscape Lighting | Path & Area (Stainless Steel)

Product

Harp (hat holder)
Hat
Stem
Glass Globe (Protective Bulb/Lamp Cover)
Socket Assembly
Integrated LED Light Source (if applicable)

Residential

10 Year
10 Year
10 Year
10 Year
10 Year
10 Year

Commercial

10 Year
10 Year
10 Year
10 Year
10 Year
10 Year

Landscape Lighting | Path & Area (Aluminum)

Product

Harp (hat holder)
Hat
Stem
Glass Globe (Protective Bulb/Lamp Cover)
Socket Assembly
Integrated LED Light Source (if applicable)

Residential

5 Year
5 Year
5 Year
5 Year
5 Year
5 Year

Commercial

5 Year
5 Year
5 Year
5 Year
5 Year
5 Year

Landscape Lighting | Well Lights (In-Grade)

Product

Fixture Body
Lens
Brackets & Hardware
O-Rings & Seals
Socket Assembly
Integrated LED Light Source (if applicable)

Residential

Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime

Commercial

Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime

Landscape Lighting | Hardscape/Deck Lights/Step Lights (Brass)

Product

Fixture Body
Lens
Brackets & Hardware
O-Rings & Seals
Socket Assembly
Integrated LED Light Source (if applicable)

Residential

Lifetime
Lifetime
5 Year
Lifetime
Lifetime
Lifetime

Commercial

Lifetime
Lifetime
5 Year
Lifetime
Lifetime
Lifetime

Landscape Lighting | Hardscape/Deck Lights/Step Lights (Aluminum)

Product

Fixture Body
Lens
O-Rings & Seals
Socket Assembly
Integrated LED Light Source (if applicable)

Residential

5 Year
5 Year
5 Year
5 Year
5 Year

Commercial

5 Year
5 Year
5 Year
5 Year
5 Year

Landscape Lighting | Underwater Lighting Fixtures

Product

Fixture Body
Lens
O-Rings & Seals
Socket Assembly
Mounting Brackets
Integrated LED Light Source (if applicable)

Residential

Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime

Commercial

Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime

Low Voltage Transformers & Accessories

Product

Stainless Steel Housing
Toroidal Core
Other Integrated Electrical Components
Non-Integrated Photo Cells, Digital & Mechanical Timers

Residential

Lifetime
Lifetime
5 Year
1 Year

Commercial

Lifetime
Lifetime
5 Year
1 Year

Solar Lighting

Product

Fixture Brass Construction
Fixture Other Construction
Integrated LED Light Source
Solar Panel
Battery
Motion Sensor

Residential

Lifetime
2 Year
Lifetime
2 Year
2 Year
2 Year

Commercial

Lifetime
2 Year
Lifetime
2 Year
2 Year
2 Year

LED Flat Panels & Recessed Lighting

Product

Fixture Housing, Attachments & Hardware
Integrated LED Light Source
Power Supply

Residential

Lifetime
Lifetime
Lifetime

Commercial

10 Year
10 Year
10 Year

LED Strip Lighting & Under-Cabinet Lighting

Product

Integrated LED Strip and/or Integrated LED Housing
Connectors & Mounting Hardware
Dimmers & Light Control Sensors
Power Supply

Residential

Lifetime
Lifetime
Lifetime
Lifetime

Commercial

10 Year
10 Year
10 Year
10 Year

LED Wall Packs

Product

Fixture Housing
Brackets & Hardware
O-Rings & Seals
Integrated LED Light Source (if applicable)

Residential

10 Year
10 Year
10 Year
10 Year

Commercial

10 Year
10 Year
10 Year
10 Year

LED High Bays

Product

Fixture Housing
Brackets & Hardware
Occupancy Sensors & Lighting Control Systems
Integrated LED Light Source (if applicable)

Residential

10 Year
10 Year
5 Year
5 Year

Commercial

10 Year
10 Year
5 Year
5 Year

LED Light Bulbs (12-Volt & 12-Volt)

Product

Indoor-Use LED Bulb
Outdoor-Use LED Bulb

Residential

Lifetime
Lifetime

Commercial

10 Year
10 Year

Non-LED Light Bulbs

Product

Indoor-Use | Non-LED Bulb
Outdoor-Use | Non-LED Bulb

Residential

No Warranty
No Warranty

Commercial

No Warranty
No Warranty

Miscellaneous Products & Accessories

Product

Direct Burial Cable
Landscape Lighting Stakes
Stake Covers
Landscape Lighting Junction Box
Landscape Lighting Connectors
Digital Voltmeter
Tools

Residential

Lifetime
1 Year
Lifetime
Lifetime
1 Year
1 Year
1 Year

Commercial

5 Year
1 Year
Lifetime
Lifetime
1 Year
1 Year
1 Year

For a complete list of all warranty terms and conditions or for information regarding non-U.S. warranty processing please call customer service 813-978-3700 between the hours of 8am & 8pm M - F or Sat. & Sun. from 10am - 6pm EST,or go to our VOLT® Lighting Terms & Conditions.


Warranty Processing Instructions - U.S. Customers Only

STEP 1

Call 813-978-3700 (M - F 8am to 8pm or Sat. & Sun. 10am to 6pm ET)

Speak with one of our live customer service representatives to troubleshoot your product and/or obtain an RMA# (Return Merchandise Authorization) to initiate warranty exchange or refund.

STEP 2

Return your non-working items

If after troubleshooting your item(s), it is deemed by a VOLT® customer service representative to be "defective/non-working", you will need to:

(a) Return items to our facility:
ATTN: RMA Department
VOLT Lighting
15486 N Nebraska Ave
Lutz, FL 33549

(b) Make sure your assigned RMA# is clearly displayed on the outside of all returned packages & written on a separate blank piece of paper placed inside of each package. This is necessary to match each package to the correct warranty request.

STEP 3

We quickly process your claim

Once your item(s) is received, we will inspect & test within 1 business day. If item is defective, we will process a repair, replacement, or refund within 1 business day. VOLT® will pay to ship any replacement items back to you, the customer. If items are deemed to be in good working condition then customer will be responsible for return shipping costs. Your cooperation with our team during the initial troubleshooting phase can help eliminate potential cost associated with the return of non-defective items.