VOLT® WARRANTY INFORMATION

VOLT^® brass fixtures, copper fixtures and LED bulbs are built to maintain optimal performance for a lifetime of outdoor use - we guarantee it. Check below for detailed warranty information about each of our products, or scroll to the bottom of the page to learn how to submit a warranty claim.

All shipping charges covered both ways for any returns (applies to continental U.S. only)
Warranty claims are processed 7 days-a-week for faster turnaround

We hold inventory of discontinued products, in order to provide matching items as warranty replacements. If a product covered under this warranty is no longer available, we reserve the right to replace the product with the most current version of the same product or a comparable product of similar value. For a complete list of all warranty terms and conditions or for information regarding non-U.S. warranty processing please contact one of our VOLT® Certified Lighting Experts for customer service at 813-978-3700 between the hours of 8am & 8pm M - F or Sat. & Sun. from 10am - 6pm EST,or go to our VOLT^® Lighting Terms & Conditions.

Clearance items are not backed by our standard VOLT® warranty as it is a limited time only offer.

Warranty Processing Instructions - U.S. Customers Only

STEP 1

Call 813-978-3700 (M - F 8am to 8pm or Sat. & Sun. 10am to 6pm ET)

Speak with one of our VOLT® Certified Lighting Experts to troubleshoot your product and/or obtain an RMA# (Return Merchandise Authorization) to initiate warranty exchange or refund.

STEP 2

Return your non-working items

If after troubleshooting your item(s), it is deemed by a VOLT® Certified Lighting Experts to be "defective/non-working", you will need to:

(a) Return items to our facility:
ATTN: RMA Department
VOLT Lighting
15486 N Nebraska Ave
Lutz, FL 33549

(b) Make sure your assigned RMA# is clearly displayed on the outside of all returned packages & written on a separate blank piece of paper placed inside of each package. This is necessary to match each package to the correct warranty request.

STEP 3

We quickly process your claim

Once your item(s) is received, we will inspect & test within 1 business day. If item is defective, we will process a repair, replacement, or refund within 1 business day. VOLT^® will pay to ship any replacement items back to you, the customer. If items are deemed to be in good working condition then customer will be responsible for return shipping costs. Your cooperation with our team during the initial troubleshooting phase can help eliminate potential cost associated with the return of non-defective items.

Complete Kits

Expansion Kits

How to Install a VOLT® Landscape Lighting Kit

Lamp Ready Spotlights

Integrated LED Spotlights

How to Select Spotlights for A Landscape Lighting Project

Lamp Ready Flood Lights

Integrated LED Flood Lights

How to Choose Floodlights For Your Landscape Lighting Project

Classic Path Lights

Decorative Path Lights

How to Select Path & Area Lights

Well Lights

In-Grade Lights

How to Install Well Lights for Landscape Lighting

Lamp Ready Deck Lights

Integrated LED Deck Lights

The DIY Guide to Deck Lighting

Step Lights

Indicator Lights

How to Install Recessed Step Lights on Deck Stairs

Lamp Ready Hardscape Lights

Integrated LED Hardscape Lights

How to Install a Hardscape Light in a Wall

Lamp Ready Underwater Lights

Integrated LED Underwater Lights

Understanding IP Ratings

Downlights

Lanai Lights

Guide to Outdoor Downlighting: Nature Inspired Lighting From Above

RGBCW

RGBW

Take Your Home from Drab to Dazzling with Color-Changing Landscape Lighting

Path Lights

Deck Lights

Using Dark-Sky Approved Lighting to Reduce Light Pollution

Turtle Safe Fixtures

Turtle Safe LED Bulbs

Turtle-Safe Lighting Fixtures & Best Practices

120V Fixtures

Bistro Lights

Landscape Lighting: Low Voltage (12V) vs. Line Voltage (120V)

Traditional LED Outdoor Bulbs

Color LED Outdoor Bulbs

Everything to Know About Bulbs for Landscape Lighting

Transformers

Connections

Cable

Tools

How to Make Low Voltage Wire Connections

Premium Solar Lighting

Value Solar Lighting

Solar Lights: Benefits & Best Uses

Fixtures

Bulbs

Spotlights

Path Lights

VOLT® WARRANTY INFORMATION

Warranty Processing Instructions - U.S. Customers Only

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