VOLT® WARRANTY INFORMATION
VOLT® brass fixtures, copper fixtures and LED bulbs are built to maintain optimal performance for a lifetime of outdoor use - we guarantee it. Check below for detailed warranty information about each of our products, or scroll to the bottom of the page to learn how to submit a warranty claim.
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All shipping charges covered (both ways) for any returns.*
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Warranty claims are processed 7 days-a-week for faster turnaround.
*Covered Shipping Charges apply to continental U.S. only.
For a complete list of all warranty terms and conditions or for information regarding non-U.S. warranty processing please contact one of our VOLT® Certified Lighting Experts for customer service at 813-978-3700 between the hours of 8am & 8pm M - F or Sat. & Sun. from 10am - 6pm EST,or go to our VOLT® Lighting Terms & Conditions.
Clearance items are not backed by our standard VOLT® warranty as it is a limited time only offer.
Warranty Processing Instructions - U.S. Customers Only
STEP 1
Speak with one of our VOLT® Certified Lighting Experts to troubleshoot your product and/or obtain an RMA# (Return Merchandise Authorization) to initiate warranty exchange or refund.
STEP 2
If after troubleshooting your item(s), it is deemed by a VOLT® Certified Lighting Experts to be "defective/non-working", you will need to:
(a) Return items to our facility:
ATTN: RMA Department
VOLT Lighting
15486 N Nebraska Ave
Lutz, FL 33549
(b) Make sure your assigned RMA# is clearly displayed on the outside of all returned packages & written on a separate blank piece of paper placed inside of each package. This is necessary to match each package to the correct warranty request.
STEP 3
Once your item(s) is received, we will inspect & test within 1 business day. If item is defective, we will process a repair, replacement, or refund within 1 business day. VOLT® will pay to ship any replacement items back to you, the customer. If items are deemed to be in good working condition then customer will be responsible for return shipping costs. Your cooperation with our team during the initial troubleshooting phase can help eliminate potential cost associated with the return of non-defective items.
